CSN536721

Name of data controller:
Caralyn Bains

Trading name:
Best of You Consultancy

Business type:
Sole Trader / Self-Employed Psychologist & Training Provider

I provide psychological training, CPD-accredited courses, coaching, and educational resources. I collect and store learner details (name, email address, attendance, assessment records) to deliver training, issue certificates, and maintain CPD compliance and where appropriate, client data.

Categories of personal data processed:
- Contact information
- Enrolment details
- Attendance or assessment records

session records

Who you share data with:
- The CPD Standards Office (where required for audit)
- Certificate providers (if separate)
- No marketing lists
- No third-party sharing without consent

Security measures:
Data is stored securely on encrypted devices and password-protected systems. Only the data controller (Caralyn Bains) has access.

Data Controller: Caralyn Bains
Trading as: Best of You Consultancy
Email: caralyn@bestofyouconsultancy.co.uk

Best of You Consultancy is committed to protecting the privacy of all learners, clients, and course participants. This Privacy Notice explains how your personal information is collected, used, and safeguarded in line with UK GDPR and the Data Protection Act 2018.

What data I collect:
- Name
- Email address
- Contact details
- Course enrolment and attendance
- Assessment submissions (where applicable)
- Certificate details

Why I collect your data:
Your data is collected to:
- Deliver CPD-accredited training
- Communicate course information
- Track attendance for CPD standards
- Issue certificates of completion
- Meet professional and CPD auditing requirements
- Provide ongoing support and educational materials

Lawful basis:
Data is processed under:
- Contract – to provide training and resources
- Legitimate interests – CPD compliance, issuing certificates, maintaining records
- Consent – where optional information is given

How your data is stored:
- Secure, encrypted devices
- Password-protected systems
- Access limited to the Data Controller only

How long your data is kept:
- CPD training records are kept for 6 years, in line with common CPD auditing requirements
- Emails and general enquiries are stored only as long as necessary

Sharing your data:
Your data is never sold.
It may be shared only with:
- The CPD Standards Office (for audit purposes)
- Certificate providers
- Professional bodies if mandatory for CPD verification

Your rights:
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict processing
- Object to processing
- Lodge a complaint with the ICO

To exercise any of these rights, contact:
Caralyn Bains – Best of You Consultancy